Support

Last updated: May 10, 2026

We're here to help. Most questions are answered below — if you can't find what you need, reach out by email.

Contact

We respond within 2 business days. Abuse reports involving Pastoral Counseling are reviewed within 48 hours.

Subscriptions & Billing

Subscriptions are billed through Apple. To manage or cancel a subscription, open the iOS Settings app → tap your name → Subscriptions → Quiethaven. Refunds are issued by Apple: reportaproblem.apple.com.

Account Deletion

In the app, go to Profile → Delete Account. Your data — account, profile, prayers, notes, pastoral counseling history, uploaded files — is permanently deleted from our servers within minutes (server-side, irreversible). You may also request deletion by email at privacy@quiethaven.app.

Reporting AI chat content

Long-press any AI message and tap Report. Reports are reviewed by our moderation team. The AI chat is not a substitute for a priest, doctor, or therapist.

Reporting a Pastoral Counselor

In the app, open the counselor's profile and tap Report. Reports are reviewed by our moderation team within 48 hours. For urgent safety concerns, email abuse@quiethaven.app.

Crisis resources

If you are in crisis, please reach out to local emergency services right now: